Online Store Review: Kiko Cosmetics

by beautifulwithbrains on January 21, 2010

in reviews

kiko

Website: http://kikocosmetics.com

Despite being an Italian brand, Kiko Cosmetics products are only available in a few big cities throughout Italy at the moment. That’s why for a long time, I could only get their products through swaps with other fellow beauty addicts who were lucky enough to have a Kiko store near them.

Luckily, about a month ago, Kiko Cosmetics have become easily available to all Italian girls (sadly, they don’t ship internationally yet) with the launch of their online store. Since Kiko products are very inexpensive and there are often offers and discounts on the site, I decided to place an order, which will probably be the first of many.

Making an order is very easy: you just need to register, select the items you want and place them in your cart and click check out. Then, you will need to select a payment method. You can choose to pay with paypal, like I did, credit card or COD (in this case, there’s a €2,90 fees plus shipping).

Kiko ships by courier only and p&p is €5,90 but if your order is more than €59,00′s worth, shipping is free. Delivery is quick: I made my order on Thursday and got the package on Monday and everything arrived in perfect condition. Nothing was missing either. What a relief!

kiko order

The only thing I didn’t like about their service is that I got my order in a huge package. And I only ordered four small items! I’m glad that they packaged everything carefully, but I thought the huge box, which was more than a half empty, was a huge waste. But oh well, I recycle everything anyway and nothing got broken, so it’s not too bad.

Summary:
Overall, I had a positive experience with Kiko Cosmetics. Their website is easy to navigate, you can choose several shipping methods and delivery is fast. All the items are carefully packaged, although I feel the huge box is just way too big and unnecessary for small orders, but unfortunately they don’t ship outside of Italy.

Rating: 4.5/5

{ 138 comments… read them below or add one }

Mei Sheng August 30, 2012 at 2:26 am

Thank you very much again for the information. :)

Reply

beautifulwithbrains August 30, 2012 at 7:37 am

Mei Sheng, you are welcome.

Reply

eddie September 24, 2012 at 12:39 pm

i would like to start sellinng kiko make up , i live in malta so its not far from italy i do not know how to get in touch with the company as i have not an email address for them can you help me pls i would make a large order pls contact me on the above email , many thanks eddie .

Reply

beautifulwithbrains September 24, 2012 at 2:40 pm

Eddie, I’m just a blogger, I don’t work for Kiko nor am affiliated with them in any way so I don’t know how to help you. You can try and check out their website to find out how to contact them.

Reply

Julia November 9, 2012 at 12:20 pm

Hi!
I live in the US and havent got Kiko anywhere near… :)

I recently ordered some Kiko products Through a shop on ebay called the italian buyers.

Service was good, packaging good and prices OK.

Hopes it helps ! :) )

Reply

beautifulwithbrains November 9, 2012 at 9:00 pm

Julia, I’m glad you managed to get your hands on some Kiko products and thanks for mentioning where you got them from. I’m sure those who can’t get Kiko in their country will find it very helpful. :)

Reply

tkm December 20, 2012 at 8:56 am

Hi Julia,

I could not get KiKo product in my country too! How should I go with ebay? How can I search for the italian buyers? Any email contact from them? Your info will be very helpful.

Thanks!

Reply

Fatima March 10, 2013 at 1:14 pm

Hi, when KIKO will open their stores in United Arab Emirates.

Reply

beautifulwithbrains March 11, 2013 at 8:34 pm

Fatima, I’m afraid I have no idea. You should contact them directly.

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Eleutheria March 29, 2013 at 7:46 am

Hey there is any store at L.D airport in Rome ?

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beautifulwithbrains March 29, 2013 at 11:47 am

Eletutheria, unfortunately, I don’t think so.

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Eleutheria March 31, 2013 at 6:52 pm

Thank you for the info I would like to ask you something more.Ive just made an order via online shop but there is no other country except Uk in the country selection box .I’m from Greece.There is a problem with that ?

Reply

beautifulwithbrains April 1, 2013 at 3:52 pm

Eleutheria, you’re welcome. Unfortunately I don’t think they ship to Greece at this time. :(

Reply

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